Tiger Airways Reviews
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Tiger Airways Australia passenger trip reports. Add your customer review of this Australian domestic and international carrier in the comments section. | Tiger Airways |
Decent airline with focus on low prices.
My acquaintance with Tiger Air has left such a bitter taste that I will never fly with them again and will strongly dissuade family, friends and colleagues from using this airline. I didn’t receive timely information about the terminal change at Perth Airport, now departing from the same area as the international terminal. The domestic terminal has always only operated in one area, 11 km away from the international terminal. Needless to say, when I got to the right terminal, I missed my flight, because of Tiger Air’s cost cutting practice of utilizing the same staff for check-in and boarding. This leaves the check-in counter unattended for 45 minutes before flight departure. Their explanation: it is our policy, because we are an on-time airline. When the same staff returned after the flight left I was stunned by their unprofessionalism. One example amongst others is a staff member verbalizing that she was not in the mood to answer a ringing phone. Missing a family Christmas celebration due to Tiger Air has made up my mind for me to never fly with them again.